The strong smooth base allows you to print any of your favourite pictures or text onto it in high-definition. What's more, its sleek design is perfect to celebrate any achievement. It comes in three sizes, S (20cm), M (25cm) and L (28cm) to suit your needs.
شحن ل :
United States of America & دولية |
ماليزيا |
سنغافورة
| West Malaysia |
West Malaysia
تسليم خلال 4 - 8 أيام عمل
6 Dec (Wed) - 13 Dec (Wed)
|
QAR 5.00 |
| East Malaysia |
East Malaysia
تسليم خلال 6 - 10 أيام عمل
8 Dec (Fri) - 15 Dec (Fri)
|
بناء على
الوزن
|
| Aramex (Singapore) |
Aramex (Singapore)
تسليم خلال 4 - 9 أيام عمل
6 Dec (Wed) - 14 Dec (Thu)
|
QAR 10.00 |
| Aramex (International) |
Aramex (International)
تسليم خلال 9 - 16 أيام عمل
14 Dec (Thu) - 26 Dec (Tue)
|
بناء على
الوزن
|
| * |
عدد أيام العمل بما في ذلك الإنتاج + الشحن ، حسب الموقع وخاضعة لموسم الذروة |
| * |
أيام العمل لا تشمل أيام السبت والأحد والعطلات الرسمية |
|
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Visa / Master
|
- نحن نقدم بدائل للعناصر المعيبة إذا حدثت العيوب أثناء التوصيل.
- عملية العودة بسيطة. ما عليك سوى التقاط صورة عن البضائع المعيبة ، وملاحظة الطرد والشحنة ثم مراسلتنا عبر البريد الإلكتروني على order@printcious.com.
- سوف نتحمل رسوم الشحن للاستبدال.
- سياسة الإرجاع ستكون فعالة فقط لمدة 30 days من وقت استلامها من وكيل الشحن.
My Order
Do I need to register an account to shop?
Yes and No.
Yes. Registering with us helps speed up the ordering process for you, as we would already have with us your billing and shipping details. It also allows you to keep track of your current and past order, and payment status.
No. You can also make your orders without registering an account, your orders will still be updated to you through email, however you may not be able to recheck again for your past orders.
How long will it take to get my order?
| Shipping Method | Delivery Duration | Fee (QAR) | | West Malaysia | Delivered in {MinNoOfDays} - {MaxNoOfDays} working days | 5.00 |
| East Malaysia | Delivered in {MinNoOfDays} - {MaxNoOfDays} working days | 8.00 |
| Aramex (Singapore) | Delivered in {MinNoOfDays} - {MaxNoOfDays} working days | 10.00 |
| Aramex (International) | Delivered in {MinNoOfDays} - {MaxNoOfDays} working days
| 20.00 |
Can I come to your office to self collect my parcel?
Self collect is not available now.
I want to create a custom design. Can you help me design it?
للأسف ، لا نقدم خدمة تصميم في الوقت الحالي. ومع ذلك ، يمكنك استخدام أداة التصميم الخاصة بنا عبر الإنترنت لتصميمها بسهولة عبر الإنترنت. يمكنك أيضًا الاختيار من بين القوالب الموجودة لدينا لإنشاء تصميماتك. يمكنك الرجوع هنا. How To use Printcious Online Design Tool
How can I make changes to my order or cancel it?
You can cancel by logging in into your Printcious account. Go to ‘My Orders' and cancel button will be under the ‘Status' section. However, this is only applicable for ‘Pending' orders only.
I haven't received my tracking number. Can you provide me the tracking number?
You will receive an email with the tracking number after we ship your item. Please click directly on the link in the email to track your shipment.
I've placed an order and already made the payment, but it says “Pending” when I check its status. What's wrong?
Your payment might not been updated or the payment has failed. If you have already made the payment, please send the proof of payment to payment@printcious.com.
I've missed a promotional campaign for a recent order I placed. Can I still enjoy the offer?
Unfortunately, we are unable to change the discount voucher once the order has been placed.
Can I edit my design again?
Absolutely. Please contact our customer service immediately through Facebook messenger or email us at ask@printcious.com. We cannot change the design once the item is processed.
How can I change my shipping address?
Please directly email us at ask@printcious.com to change your address. We are no longer be able to change the address if the item is in the process of delivery.
How can I check my order status?
You can check your status by clicking your username at the top right corner of the page and choose ‘My Orders'.
I had placed an order last week. Why I still haven't received my item until today?
Your order will be processed once we receive the payment within 5 - 10 working days (depending on the shipping locations) which exclude Saturday, Sunday and public holidays.
I want to include a birthday card/complimentary card to my order. Do you provide it?
Currently, we do not provide that option. We might adding up that feature in the future.
How can I track the shipment of my order?
You will receive an email with a tracking link once your order is ready for delivery.
Can I exchange my item to a new size or color?
As our products are made to order, therefore we do not accept returns for size changes.
My Design
If I want to upload my photo, what is the specification?
If you are uploading a digital photo, it must be a minimum of 300 DPI or approximately 1500px by 1500px (or higher), this information can usually be found under the properties of a picture file.
The actual print size (dimensions) of the photo must be at least the same size of the print area. It can be larger, we will adjust the size if necessary. The print size cannot be smaller then print area, otherwise the file will break up and lose sharpness.
Any differences of colors between my uploaded photo & the finished gifts?
Due to the nature of the sublimation process there may be a slight shift in color versus your original graphic or as you see it on your computer screen. We use only first quality products. However, the process involves a heat press so the finished product may not appear as sharp as your original.
I'm having technical issues in designing or placing my order. What should I do?
If you are using your phone, try creating your design and placing your order using a desktop or laptop instead as that will work better.
ii. Clear your browsing history and cache or use another browser.
iii. If the steps above still haven't fixed your issue, please email us ask@printcious.com. We're here to help!
