This is the place to come for all the answers to your common questions. If we don't answer your question below, please just Let Us Know!
I'm nervous about shopping online. Is it secure?
I forgot my password/ I'm having trouble logging in. What should I do?
Can I edit my shipping address online?
How long will it take to get my order?
How to return the gifts if it is broken during delivery?
If I want to upload my photo, what is the specification?
Any differences of colors between my uploaded photo & the finished gifts?
How to make payment for my order?
How does the Printcious Affiliate Program work?
Who can join the Printcious Affiliate Program?
How do I join the Printcious Affiliate Program?
Can I still become an affiliate if I have more than one website?
Where can I find my affiliate (or referral) code information?
What is the commission rate for affiliate?
Are there any fees associated with the Printcious Affiliate Program?
How do I check the commissions I’ve earned?
Where can I find the tools that can help me promote Printcious products?
How do I insert link to Printcious.com on my website?
How many Printcious links can I put on my site?
What is Store?
What Products to Make?
Design Tips Dos and Don'ts
How do I get more people to buy my products?
How much royalty can I earn?
How are my royalties calculated?
Can I buy my own products?
Do I still get my royalty if someone uses a voucher code to purchase my designs?
I'm interested in joining designer marketplace, where else can I access more tutorials?
Instant Gift Printing
How does Instant Gift Printing (IGP) work?
What type of gift items can be printed on the spot?
What is the minimum order quantity for each IGP service?
What if there are unused balance after the event ends?
How much does the IGP service cost per event?
What is the procedure for booking this IGP service?
How many crew members will be manning the IGP service on the day of the event?
What type of machine and equipment will be provided by us?
How long will the IGP service last?
What kind of occasion would be suitable for IGP service?
When should you confirm the final design of the product template or customised props?
Can I view the product sample?
Can you cancel or postpone any confirmed booking?
Can you request our photo booth to be set up outdoor?
How many days prior to the event should you reserve or book our IGP service?
What are the payment terms for each IGP service?
How large is the space and electricity requirement?
What if your event is outside of the Klang Valley?
What happens if there is a mechanical problem with the instant gift printing booth?
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