Custom Magic Mug Printing

The outer surface has a heat-sensitive thermochrome coating that looks solid black or red when cold. Pour in hot water and the coating turns transparent, revealing the photo printed underneath, so the design appears only when the mug is in use.

Yes, the mug uses full-colour sublimation heat transfer, with a print area of 17cm x 8.5cm. Choose a photo or logo with good contrast, because the image is hidden behind the coating until a hot drink reveals it. Avoid very pale designs, which can look washed out once revealed.

Bright, high-contrast artwork reveals best, because the picture appears against a white mug body once the black or red coating turns clear. Pale pastels and thin lines look faint when revealed, so choose bold brand colours, and test the photo on a sample before ordering the full batch.

Magic mugs are offered in black and red. Black gives the strongest before-and-after contrast, and red suits brands whose logo colour is red, though a full-colour photo reveals most dramatically on black. Ask for both colours if different teams or clients are receiving the gift.

Yes, bulk orders start at 20 pieces. That suits product launch kits, client gifts or event giveaways where the reveal effect creates a talking point, and you can request a quotation to confirm the quantity and design before production starts, so you know the total before you commit.

JPEG, PNG, AI, PSD and PDF work, with 300 DPI as the best resolution because lower resolution prints poorly. Use CMYK colour mode, and you can use any font as long as AI text is outlined. A sharp image matters more here, since the reveal effect makes any blur easy to notice.

The product page does not state either. As a general rule, heat-sensitive coatings last longest when hand washed and kept out of the microwave, so treat the mug gently and request a quotation to confirm the care advice for your order.

They hold 11oz and measure about 9.5cm high and 8cm across, weighing roughly 390g. The print area is a little smaller than on a standard mug, so design with 17cm x 8.5cm in mind. Leave a small clear margin near the handle so nothing important is cut off.

Yes, you will see a mockup before the mugs are produced. Modifications after ordering are still allowed, so when the preview shows your picture or logo on the mug, you can recrop the photo or reposition the logo, ideally before the full batch gets underway.

Yes, samples can be requested before you place a bulk order. Seeing the colour change with a hot drink in your own hands is the best test, and it shows how sharp your photo looks once revealed, so you can fix the image before ordering for everyone.

Yes, a magic mug suits an anniversary because the design stays hidden until a hot drink is poured, so a milestone photo or anniversary logo becomes a small reveal moment. It also works for long-service awards and product teasers, where the surprise gives guests something to talk about.

If you want a surprise effect for a launch, pick the magic mug in black with a high-contrast design. For a classic office gift, a white ceramic mug is simpler. Request a quotation or chat with us on WhatsApp for advice.